INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take to get the card?

The fastest is about 15 days

card production time: 4-5 days

express shipping time: 7-10 days

Are the cards scannable?

sure. Each card undergoes rigorous testing before shipment: scanning, bending, black light.

There is a barcode on the back of each card, which can be scanned through the APP [Scandit] to display all the information on the card in the correct format.

Each card can be bent without creating bumps or creases in the card or laminate.

Each card passes through a black light to see the correct hologram, with precise brightness levels and free of smudges.

All in all, our cards are almost identical in functionality and appearance to real ID cards. Only you know whether it is true or false. Whether it is handed over to a bodyguard or a doorman for inspection, even with a scanning device, there is no way to tell the difference between it and a real ID card.

How do I pay?

Currently we support: Remitly, PayPal-Xoom, BTC, WestenUnion.

For specific instructions on how to complete the payment, you can contact customer service to answer your questions.

Can I just order the electronic version?

sure. You can contact customer service to inform your request, and customer service will provide you with a coupon to offset the shipping cost.

What should I do if I can’t receive the package?

Please contact customer service for processing.

If you don't receive it because of our problem, we will re-ship it to you.

Instead, we can only provide relevant suggestions, such as contacting local logistics companies or remaking the shipment.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS